WHAT WE TREAT
What a doctor can handle over the phone.
More than most people expect. Here's every service in the membership, what it covers, and what it costs.
WHAT WE TREAT
The everyday things, handled by phone.
If it's something you'd book a same-day appointment for, start here.
Doctor visits, any hour
$0 per visit · all memberships
Unlimited access to board certified physicians anywhere in the United States, at any hour. They diagnose a wide range of everyday conditions, put together a treatment plan, prescribe medication where appropriate, and follow up afterward. Visits run by phone or video, and most members are speaking to someone within about fifteen minutes.
- Cold & flu
- Respiratory infections
- Sinusitis
- Tonsillitis
- Sore throat
- Pink eye
- Ear pain
- Skin infections
- Gastroenteritis
- Nausea & stomach bugs
- Sprains & strains
- Minor burns
- Insect bites
- Back & joint pain
- Arthritis
- Gout
- Hypertension
- STD concerns
- Prescription refills
Virtual dermatology
$0 per visit · all memberships
Board certified dermatologists for minor skin conditions, without the wait or the cost of an in-person visit. Consultations run by phone or video, and you can upload images through a secure portal so the doctor has something to look at. Available any hour, anywhere in the U.S., with follow-ups when they're needed.
- Acne
- Eczema
- Psoriasis
- Rosacea
- Rashes
Mental health support
$0 per visit, unlimited · Advantage & Premier
Licensed behavioral health clinicians over live video for assessment, consultation, and short-term therapy. Sessions are private, and there is no cap on how often you use them.
- Anxiety
- Depression
- Grief & loss
- Work-related stress
- Marital issues
- Drug & alcohol concerns
- Eating disorders
- Eldercare or childcare pressure
Prescription & pharmacy savings
Lower-cost prescriptions · Advantage & Premier
Around 400 of the most commonly prescribed generics at five dollars, and thousands more starting at ten dollars or less. Pick up at a local pharmacy — more than 65,000 honor the membership — or use home delivery with free standard shipping. For expensive medication, name-brand drugs can be shipped from licensed pharmacies in Canada, and an income-based assistance program helps members apply to manufacturers and foundations for help with the cost.
- $5 common generics
- Thousands from $10 or less
- 65,000+ pharmacies
- Free home delivery
- Name brands from Canada
- Income-based assistance
Healthcare concierge
Available any hour · Advantage & Premier
A healthcare liaison who works on your behalf. They book appointments, get hold of physicians, research what a procedure should cost before you agree to it, and argue your corner when something needs arguing. Member services handle account questions and point you to the right level of care.
- Booking appointments
- Reaching physicians
- Price research before you commit
- Advocating on your behalf
Lab testing
Consultation fee plus discounted lab work · Premier
Private lab testing across more than 5,000 locations nationwide, with discounts of up to 60 percent off published pricing. A physician orders the test and you can speak to one afterward about what the results mean. This is the one service with its own cost: a consultation fee plus the discounted price of the lab work.
- 5,000+ locations
- Up to 60% off
- Physician ordered
- Results reviewed with a doctor
Wellness coaching
$0, by phone or video · Premier
Nutritionists, personal trainers, and life coaches, from home. Coaching is accountability-led rather than one-off, and covers the things people usually try to change alone.
- Giving up tobacco
- Fitness & exercise
- Weight management
- Stress management
- General lifestyle changes
Best price MRI & imaging
Concierge supported · Premier
Imaging prices vary enormously and quality is hard to compare from the outside. The concierge team finds well-rated imaging centers at competitive prices and points you at them, whether it's an MRI, a CT scan, or something else.
- MRI
- CT scans
- Well-rated centers
- Price found before you go
Medical bill negotiation
Bills of $750 and above · Premier
Medical advocates negotiate directly with hospitals and providers on your behalf, aiming for a lower bill and terms you can actually manage. Every bill is reviewed first for coding errors, duplicate charges, and anything excessive.
- Coding error review
- Duplicate charge check
- Direct negotiation
- Manageable terms
Medical bill financing
After a bill has been negotiated · Premier
Once a bill has been negotiated down, members can be connected to financing through third-party lenders. The negotiators help you through that process. Legacy TeleMed does not provide this financing and is not the lender.
- Third-party lenders
- After negotiation
- Guided process
When to go somewhere else instead
Virtual care handles a lot. It doesn't handle everything, and we'd rather tell you now.
$0 every time
Doctor visits, virtual dermatology, mental health visits, and wellness coaching cost nothing per visit, however often you use them.
Lab testing is the exception
It carries a consultation fee plus the cost of the lab work, discounted up to 60 percent off published pricing. We'd rather say it now than have you find out later.
Savings, not free
Prescription pricing, imaging, and bill negotiation reduce what you pay. They aren't $0 services — they're ways to pay less than you otherwise would.
Financing is third-party
Medical bill financing is provided by outside lenders after a bill has been negotiated down. Legacy TeleMed is not the lender.
Right now
Members are talking to doctors right now.
From $25 a month for your whole household. Sign up in about two minutes.